Categories
BUSI 2003: Operations

Week 6: Forecasting and Capacity Planning

Week 6: Forecasting and Capacity Planning

An important part of planning within a business organization is making accurate forecasts regarding future demands for products or services. This week, you learn how organizations develop forecasts and plan their facilities. Forecasting and facilities planning are very important for managers in any size and type of organization, to make decisions on inventory management, marketing, hiring, and budgeting, typically relying on the forecasting data.

Consider what you know about forecasting. Recall a time you tried to determine how a future event would go. How accurate was your prediction? What affected the accuracy of the outcome, either positively or negatively?

Learning Objectives

Students will:
  • Analyze aggregate planning strategies
  • Evaluate variables for modifying supply
  • Analyze importance of supply chain and operations management theories, concepts, and strategies for personal professional development
  • Apply supply chain and operations management concepts, theories, and practices

Learning Resources

Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

Required Readings

Schroeder, R. G., Goldstein, S. M., & Rungusanatham, M. J. (2018). Operations management in the supply chain: Decisions and cases (7th ed.). New York, NY: McGraw-Hill/Irwin.

  • Chapter 10, “Forecasting” (pp. 186-210)This chapter introduces you to a number of forecasting models that deal with long-range planning. These models have been developed to provide a more scientific approach to the forecasting process. Both qualitative and quantitative models of forecasting are covered in this chapter, along with the advantages and recommended use of each forecasting model. Focus on the definitions provided throughout the chapter. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. Consider the recommended use of each of the forecasting models. Ask yourself what factors need to be considered when selecting which forecasting model to use.
  • Chapter 11, “Capacity Planning” (pp. 216-237)Chapter 11 continues the discussion on decision-making for the future needs of an organization. This chapter describes facilities planning and facilities strategy. Aggregate planning is also discussed, along with the options and strategies for performing aggregate planning. Finally, level and chase strategies for meeting fluctuating demands in the market are presented. Focus on the definitions provided throughout the chapter. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. Consider the options and strategies that are presented for performing aggregate planning. In particular, ask yourself how the strategy used affects costing decisions.

Optional Resources

Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2018). Operations management in the supply chain (7th ed.). Retrieved from http://highered.mheducation.com/sites/0077835433/student_view0/index.html


Discussion: Forecasting and Aggregate Planning

Throughout this course, you have learned about the various aspects of operations management. In this final week, the focus has been on two additional strategies, forecasting and aggregate planning. With as quickly as today’s marketplace changes, managers need to be able to maximize the use of available resources as well as adjust strategies quickly to meet the market demands. Two basic production strategies, level strategy and chase strategy, help managers transform forecasts or estimates of market demand into a production plan for efficiently and effectively meeting that demand.

Consider what you have learned about the use of aggregate planning. In the course text, review the list of variables that can be used in aggregate planning to modify the supply.

To prepare for this Discussion, consider the following:

One option for managing costs associated with changes in demand for a product or service is hiring additional personnel during periods of increasing demand and conducting layoffs during lower-demand periods.

By Day 3

Post a 250- to 300-word statement that addresses the following:

  • What are the advantages and disadvantages of using the option of hiring additional personnel during periods of increasing demand and conducting layoffs during lower-demand periods for managing operating costs?

Read a selection of your colleagues’ postings.

By Day 6

Respond to two or more of your colleagues’ postings in one or more of the following ways:

  • Ask a probing question.
  • Share an insight from having read your colleague’s posting.
  • Offer and support an opinion.
  • Make a suggestion.
  • Expand on your colleague’s posting.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and the insights you gained as a result of the comments your colleagues made.

Note: Be sure to support your work with specific reference citations from the Learning Resources and any additional sources you consulted. All references must be cited in APA format in an alphabetized list of references at the end of your summary post.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 6 Discussion Rubric

Post by Day 3 and Respond by Day 6

To participate in this Discussion:Week 6 Discussion


Assignment: Management Style

To be successful leaders in the global business world of the 21st century, managers must put into place processes and procedures that will ensure that their company is both cost-effective and efficient. Such decisions allow them to increase the productivity and competitiveness of their organizations. Managers must balance the pressures to improve both production and delivery—with the relative costs and profit margins related to each.

With this in mind, reflect on the theories, concepts, and strategies presented in this course.

By Day 7

Submit a 250-word paper that summarizes the following reflections:

  • Describe how your attitude about business management has been impacted by the information you gained in this course.
  • Consider what you have learned in this course about management theories, concepts, and strategies. Identify the knowledge and insights you think will be most useful in developing your own management style. Be specific.

Ensure that your paper is formatted per APA guidelines and include a “References” list at the end of your paper. Keep track of all references and quotes, and cite them following APA guidelines.

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

  • Please save your Assignment using the naming convention “WK6Assgn+last name+first initial.(extension)” as the name.
  • Click the Week 6 Assignment Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 6 Assignment link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK6Assgn+last name+first initial.(extension)” and click Open.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.
Grading Criteria

To access your rubric:Week 6 Assignment Rubric

Check Your Assignment Draft for Authenticity

To check your Assignment draft for authenticity:Submit your Week 6 Assignment draft and review the originality report.

Submit Your Assignment by Day 7

To submit your Assignment:Week 6 Assignment


Final Exam

Welcome to the Week 6 Final Exam.

You will have 2.5 hours (150 minutes) to complete the Exam. It is made up of 25 multiple-choice questions, and is worth 100 points. It covers Chapters 8–12 of the course text.

By Day 7

Complete the exam of this week.

Submission and Grading Information

Submit Your Exam by Day 7

To submit your Exam:Week 6 Exam


Week in Review

In this final week you analyzed aggregate planning strategies and evaluated variables for modifying supply. You also analyzed the importance of supply chain and operations management theories and concepts for personal professional development.

Congratulations! After you have finished all of the assignments for this week, you have completed the course. Please submit your Course Evaluation by Day 7.

Categories
BUSI 2003: Operations

Week 5: Supply Chain Management

Week 5: Supply Chain Management

Consider how often you use technology and the Internet. How often do you use a cell phone, the computer, or the Internet to communicate, shop, or complete computations? Consider how managers effectively conducted business in the past without these tools. This week you explore how technology impacts supply chains.

This week you are introduced to the concept of a supply chain, or how materials and information flow to and from the customers. In this approach, organizations are viewed as systems in which all elements are interconnected. Thus, a problem in one area will eventually impact the entire system. By measuring the performance within the supply chain, potential problems can be identified and the supply chain can be simplified or redesigned.

Learning Objectives

Students will:
  • Analyze impact of technology on supply chain and operation management
  • Evaluate the supply chain and operations management of an organization
  • Identify supply chain and operations management concepts, theories, and practices

Learning Resources

Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

Required Readings

Schroeder, R. G., Goldstein, S. M., & Rungusanatham, M. J. (2018). Operations management in the supply chain: Decisions and cases (7th ed.). New York, NY: McGraw-Hill/Irwin.

  • Chapter 16, “Supply Chain Management” (pp. 342-366)Chapter 16 introduces systems thinking as a way to identify how all the elements of the supply chain are interconnected, dependent on each other, and must be carefully coordinated. The chapter also discusses how technology and the Internet have made this process more efficient. The figures and tables in this chapter provide an excellent graphical representation of the supply chain process. Finally, the SCOR model for supply chain management is presented. Focus on the definitions provided throughout the chapter. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. Consider how managers effectively conducted business in the past without today’s technology tools. Now consider how technology and the Internet have created a global marketplace for organizations.

Discussion 1: Technology and Supply Chain Management

This week, you have read about supply chain management and how all the elements in the system are interconnected. Decisions made along each portion of the chain impact the other parts, both upstream and downstream. Because of this, supply chains need to be managed as integrated systems. Reflect for a moment on how supply chain management is a strategic function of an organization.

By Day 3

Post a 250- to 300-word statement that addresses the following:

  • How has rapidly changing technology impacted supply chain management?
  • What are the advantages and disadvantages of implementing the latest technology in supply chain management? Explain why.

Read a selection of your colleagues’ postings.

By Day 6

Respond to two or more of your colleagues’ postings in one or more of the following ways:

  • Ask a probing question.
  • Share an insight from having read your colleague’s posting.
  • Offer and support an opinion.
  • Make a suggestion.
  • Expand on your colleague’s posting.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and the insights you gained as a result of the comments your colleagues made.

Note: Be sure to support your work with specific reference citations from the Learning Resources and any additional sources you consulted. All references must be cited in APA format in an alphabetized list of references at the end of your summary post.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 5 Discussion 1 Rubric

Post by Day 3 and Respond by Day 6

To participate in this Discussion:Week 5 Discussion 1


Discussion 2: Group Case Study

You will have two tasks to complete for the Polaris Industries Inc.: Global Plant Location case (p. 449). One will involve a Group Discussion and the other, your Individual Case Study paper, due this week.

You and your group members should discuss the best answers to the question or questions presented. Each member of the group is required to post a response to the assigned questions in the Group Discussion Board.

Read the Polaris Industries Inc.: Global Plant Location case study in your course text (p. 449). For your Group Discussion this week, do the following:

By Day 3

Post a 250- to 350-word response that addresses the following:

  • What factors should the management team consider when making the manufacturing location recommendation?
  • Besides the quantitative reasons for choosing a site location, there are several qualitative parameters that can be assessed. Identify a minimum of three qualitative factors and explain their importance in the decision-making process.
  • After all discussion, debate, and analyses, which of the three locations do you recommend and why?

While you are not required to respond to your colleagues’ individual Discussion posts, you are encouraged to do so.

Note: Complete the Group Discussion each week in the corresponding Forum of the Group Discussion Board found in the Groups area.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 5 Discussion 2 Rubric

Post by Day 3

To participate in this Group Discussion:Groups


Project: Case Study

Read the Polaris Industries Inc.: Global Plant Location case in your course text (p. 449). After reviewing the information in this case and the Learning Resources for this week, complete the following:

By Day 7

Submit your completed 3-page individual Case Study paper:

  • Prepare a conclusion to your report by reviewing your responses to the case study questions you have answered in Weeks 4-5. Also consider identifying:
  • the most important findings
  • the major strengths and weaknesses of Polaris’ methods of managing operations
  • recommendations for improvements that could be made to bolster Polaris’ operations
  • Compile and revise your paper based on Instructor feedback from your Discussion 2 posts.

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

  • Please save your Assignment using the naming convention “WK5Proj+last name+first initial.(extension)” as the name.
  • Click the Week 5 Project Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 5 Project link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK5Proj+last name+first initial.(extension)” and click Open.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.
Grading Criteria

To access your rubric:Week 5 Project Rubric

Check Your Assignment Draft for Authenticity

To check your Assignment draft for authenticity:Submit your Week 5 Assignment draft and review the originality report.

Submit Your Assignment by Day 7

To submit your Project:Week 5 Project


Week 5 Quiz

Welcome to the Week 5 Quiz.

There is no time limit to complete the Quiz. It is made up of 15 multiple-choice questions, and is worth 30 points. It covers Chapter 10 of the course text.

By Day 7

Complete the quiz of this week.

Submission and Grading Information

Submit Your Quiz by Day 7

To submit your Quiz:Week 5 Quiz


Week in Review

This week you analyzed the impact of technology on supply chain and operation management and evaluated the supply chain and operations management of an organization.

In the final week you will learn how organizations develop forecasts and plan their facilities.

Next Week

Categories
BUSI 2003: Operations

Week 4: Managing Quality

Week 4: Managing Quality

Customers are the ultimate judges of quality, and their expectations regarding value and quality of products and services change over time. This requires every organization to continuously improve the quality of its products and services to remain competitive.

This week, you focus on principles of quality management, criteria for evaluating quality management practices, and quality control systems. You also examine techniques for measuring product and service quality.

Learning Objectives

Students will:
  • Evaluate approaches to quality improvement
  • Evaluate product and service quality
  • Apply process thinking to product and service operations
  • Identify supply chain and operations management concepts, theories, and practices

Learning Resources

Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

Required Readings

Schroeder, R. G., Goldstein, S. M., & Rungusanatham, M. J. (2018). Operations management in the supply chain: Decisions and cases (7th ed.). New York, NY: McGraw-Hill/Irwin.

  • Chapter 8, “Managing Quality” (pp. 138-157)Offering a product or service that a customer considers to be of good quality is essential for the success of any organization. This chapter discusses different types of quality that may be evaluated, including design quality, safety standards, reliability, and customer service. In addition, the chapter discusses the ISO 9000 process certifications and the Baldrige Award that are available to companies that meet certain standards of excellence. Focus on the definitions provided throughout this chapter. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. Consider what you know about quality management principles. Ask yourself, what skills are necessary for today’s operations manager and how do these skills reflect quality management principles?
  • Chapter 9, “Quality Control and Improvement” (pp. 159-181)Development and implementation of quality control systems are critical to continuous, consistent production of high quality products and services. Concepts including quality attributes, process capability, and continuous improvement are discussed. Programs for quality management, including Sigma Six, and tools for quality control are presented. The United States is rapidly moving away from manufacturing to a service-based economy. Pay particular attention to the discussion regarding quality control in the service industries and the unique challenges faced by service businesses in quality measurement and management.

Optional Resources

Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2018). Operations management in the supply chain (7th ed.). Retrieved from http://highered.mheducation.com/sites/0077835433/student_view0/index.html


Discussion 1: Managing Quality

This week, one of the areas you have been reading about is the importance of managing quality within an organization. Despite how efficient and low cost a business might be, if the quality of its product is low or its customer service is non-existent, it will not likely succeed in the long run. Consider what you have learned about making quality a part of the entire planning and implementation process. In particular, recall the approaches to quality improvement supported by Deming and Juran that were introduced in your reading.

To prepare for this Discussion, consider the following:

Compare and contrast the Deming and Juran approaches to quality improvement. Consult resources in addition to your textbook for more in-depth information on their philosophies of quality. If you wish, you may also do some outside reading and discuss Phillip Crosby as well.

With that in mind:

By Day 3

Post a 250- to 300-word statement that addresses the following:

  • Describe one of the Deming and Juran approaches to quality improvement and how its use might affect a company.
  • What would be some of the advantages? What would be some of the initial difficulties that may be encountered during implementation? Explain why.

Read a selection of your colleagues’ postings.

By Day 6

Respond to two or more of your colleagues’ postings in one or more of the following ways:

  • Ask a probing question.
  • Share an insight from having read your colleague’s posting.
  • Offer and support an opinion.
  • Make a suggestion.
  • Expand on your colleague’s posting.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and the insights you gained as a result of the comments your colleagues made.

Note: Be sure to support your work with specific reference citations from the Learning Resources and any additional sources you consulted. All references must be cited in APA format in an alphabetized list of references at the end of your summary post.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 4 Discussion 1 Rubric

Post by Day 3 and Respond by Day 6

To participate in this Discussion:Week 4 Discussion 1


Discussion 2: Group Case Study

You will have two tasks to complete for the Polaris Industries Inc.: Global Plant Location case (p. 449). One will involve a Group Discussion and the other will be an Individual Assignment. The information from both parts will be used for your individual Case Study Paper, due in Week 5.

The Individual Assignment will help you to focus your analysis of the case, apply course concepts, and accomplish the course Learning Objectives. You and your group members should discuss the best answers to the question or questions presented. Each member of the group is required to post a response to the assigned questions in the Group Discussion Board.

Read the Polaris Industries Inc.: Global Plant Location case study in your course text. For your Group Discussion this week, do the following:

By Day 3

Post a 250- to 350-word response that addresses the following:

  • Which location provides Polaris the greatest advantage?
  • What factors should be considered in making this decision?
  • What conditions would need to change for you to select another location? Explain your rationale.

Note: Complete the Group Discussion each week in the corresponding Forum of the Group Discussion Board found in the Groups area.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 4 Discussion 2 Rubric

Post by Day 3

To participate in this Group Discussion:Groups


Project: Group Case Study

Read the Polaris Industries Inc.: Global Plant Location in your course text (p. 449). After reviewing the information in this case and the Learning Resources for this week, complete the following:

By Day 7

Submit and post to the Discussion Board a 250- to 350-word response to the following questions:

  • Assume that you are a judge for the Malcolm Baldrige Award. Using Table 8.4 on in your text, how would you evaluate Polaris for this prestigious award?
  • Briefly describe the Baldrige Award. State each category of evaluation and describe Polaris’ performance in each category. Recommend a point award for each category based on the company’s performance.

Note: In addition to submitting your paper to the submission link below, post it to the Discussion 3 thread in the corresponding Forum of the Group Discussion Board. The Group Discussion board can be found in the Groups area.

Post by Day 7

To participate in this Group Discussion:Groups

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

  • Please save your Assignment using the naming convention “WK4Proj+last name+first initial.(extension)” as the name.
  • Click the Week 4 Project Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 4 Project link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK4Proj+last name+first initial.(extension)” and click Open.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.
Grading Criteria

To access your rubric:Week 4 Project Rubric

Check Your Assignment Draft for Authenticity

To check your Assignment draft for authenticity:Submit your Week 4 Assignment draft and review the originality report.

Submit Your Assignment by Day 7

To submit your Project:Week 4 Project


Week 4 Quiz

Welcome to the Week 4 Quiz.

There is no time limit to complete the Quiz. It is made up of 15 multiple-choice questions, and is worth 30 points. It covers Chapters 8 and 9 of the course text.

By Day 7

Complete the quiz of this week.

Submission and Grading Information

Submit Your Quiz by Day 7

To submit your Quiz:Week 4 Quiz


Week in Review

This week you evaluated approaches to quality improvement and product and service quality. You also applied process thinking to product and service operations.

Next week you will be introduced to the concept of a supply chain and organizations as systems in which all elements are interconnected.

Next Week

Categories
BUSI 2003: Operations

Week 3: Service Process Design and Lean Systems

Week 3: Service Process Design and Lean Systems

Consider the last big purchase you made. How did you balance price with quality? How can organizations cut their operating costs and still provide an acceptable level of quality? This is a true balancing act that is difficult to achieve and maintain.

This week you learn how organizations that offer services, instead of or in addition to products, utilize operations management processes. You also explore ways that organizations implement cost-cutting strategies by streamlining their operating processes.

Learning Objectives

Students will:
  • Evaluate the impact of lean systems on manager-employee relationships
  • Analyze lean systems in operations

Learning Resources

Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

Required Readings

Schroeder, R. G., Goldstein, S. M., & Rungusanatham, M. J. (2018). Operations management in the supply chain: Decisions and cases (7th ed.). New York, NY: McGraw-Hill/Irwin.

  • Chapter 5, “Service Process Design” (pp. 73-90)In this chapter, you will be introduced to the concept of service delivery system design, which focuses on how to improve the quality of service. The components of a service design and the role of customer and employee satisfaction are addressed. Also presented is the role of technology in the service field.  Focus on understanding how a service matrix can be used to determine whether customer wants and needs are being adequately addressed. Review and think about the examples and anecdotes provided in the chapter that illustrates the major ideas being conveyed. Consider the different levels of customer contacts. What can be done when a service delivery failure has occurred?
  • Chapter 6, “Process-Flow Analysis” (pp. 92-110)Chapter 6 discusses process thinking, flowcharting to describe transformation processes, measuring process flows, and process redesign to improve operational efficiency. Organizations review the individual steps that are involved in the process of creating their product, and by carefully studying this sequence of steps using a process-flow analysis, it becomes easier to identify where problems occur and what improvements could be introduced.  Focus on analyzing systems as interrelated elements or functions that transform or convert inputs (knowledge, energy, raw materials) into outputs (products and services). Pay particular attention to process redesign and business process reengineering to more efficiently and effectively meet customers’ needs and expectations.
  • Chapter 7, “Lean Thinking and Lean Systems” (pp. 113-134)Chapter 7 introduces you to the lean systems model for business. One of the goals of all businesses is to minimize waste in time, resources, and basically anything else that does not contribute value to the product. Chapter 7 provides specific suggestions for how to implement a lean system in an organization. The chapter also presents the seven most common ways waste may occur in a business. Examine how the Kanban system may be used to assist in meeting the master assembly schedule. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. Consider the impact that lean thinking could have on how business is conducted. Ask yourself what areas, or functions, in an organization typically waste time or resources?

Optional Resources

Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2018). Operations management in the supply chain (7th ed.). Retrieved from http://highered.mheducation.com/sites/0077835433/student_view0/index.html


Discussion 1: Impact of Lean Systems

This week, you read about implementing a lean system in an effort to reduce the waste of resources, time, and effort. Consider what you have read about implementing a lean system. Reflect on the effects of a lean system on workers and managers.

By Day 3

Post a 250- to 300-word statement that addresses the following:

  • What is the impact of implementing a lean system on the relationship between managers and employees?
  • Do you believe lean systems have a positive or a negative impact on the relationships between managers and workers? Explain and support your response.

Read a selection of your colleagues’ postings.

By Day 6

Respond to two or more of your colleagues’ postings in one or more of the following ways:

  • Ask a probing question.
  • Share an insight from having read your colleague’s posting.
  • Offer and support an opinion.
  • Make a suggestion.
  • Expand on your colleague’s posting.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and the insights you gained as a result of the comments your colleagues made.

Note: Be sure to support your work with specific reference citations from the Learning Resources and any additional sources you consulted. All references must be cited in APA format in an alphabetized list of references at the end of your summary post.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 3 Discussion 1 Rubric

Post by Day 3 and Respond by Day 6

To participate in this Discussion:Week 3 Discussion 1


Discussion 2: Group Case Study

You will have two Case Study assignments to complete for the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case (p. 410). One will involve a Group Discussion and the other will be an Individual Assignment. The information from both parts will be used for your individual Group Case Study Paper, due this week.

The Individual Assignment in each week will help you to focus your analysis of the case, apply course concepts, and accomplish the course Learning Objectives. You and your group members should discuss the best answers to the question or questions presented. Each member of the group is required to post a response to the assigned questions in the Group Discussion Board.

Read the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case study in your course text (p. 410). For your Group Discussion this week, do the following:

By Day 3

Post a 250- to 350-word response that addresses the following:

  • What recommendations would you make for the business as a whole to overcome its weaknesses and threats and then capitalize on its strengths and opportunities?

Note: Complete the Group Discussion each week in the corresponding Forum of the Group Discussion Board found in the Groups area.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 3 Discussion 2 Rubric

Post by Day 3

To participate in this Group Discussion:Groups


Project: Group Case Study

Read the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case study in your course text. After reviewing the information in this case study and the Learning Resources for this week, complete the following:

For this week, prepare a 250- to 350-word response to the following question:

  • How has BYD changed, advanced, or evolved since its inception?

Take this response and incorporate it, along with the responses you gave for questions in Weeks 1–2, into an individual paper that is 3–4 pages in length.

By Day 7

Submit your completed 3- to 4-page Group Case Study paper:

  • Prepare a conclusion to your paper by reviewing your responses to all of the case study questions you have answered this week and in previous weeks. You might also consider identifying:
    • the most important findings,
    • the major strengths and weaknesses of BYD’s methods of managing operations, and
    • recommendations for improvements that could be made to bolster BYD’s operations.
  • Compile and revise your report based on Instructor weekly feedback on your individual Discussion 2 posts.

Note: In addition to submitting your paper to the submission link below, post it to the Discussion 3 thread in the corresponding Forum of the Group Discussion Board. The Group Discussion board can be found in the Groups area.

Post by Day 7

To participate in this Group Discussion:Groups

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

  • Please save your Assignment using the naming convention “WK3Proj+last name+first initial.(extension)” as the name.
  • Click the Week 3 Project Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 3 Project link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK3Proj+last name+first initial.(extension)” and click Open.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.
Grading Criteria

To access your rubric:Week 3 Project Rubric

Check Your Assignment Draft for Authenticity

To check your Assignment draft for authenticity:Submit your Week 3 Assignment draft and review the originality report.

Submit Your Assignment by Day 7

To submit your Project:Week 3 Project


Midterm Exam

Welcome to the Week 3 Midterm Exam.

You will have 2.5 hours (150 minutes) to complete the Exam. It is made up of 25 multiple-choice questions, and is worth 100 points. It covers Chapters 1–7 of the course text.

By Day 7

Complete the exam of this week.

Submission and Grading Information

Submit Your Exam by Day 7

To submit your Exam:Week 3 Exam


Week in Review

This week you evaluated the impact of lean systems on manager-employee relationships and analyzed lean systems in operations.

Next week you will focus on quality management; its practices and systems. You will also examine techniques for measuring product and service quality.

Next Week

Categories
BUSI 2003: Operations

Week 2: Product Design and Process Selection

Week 2: Product Design and Process Selection

Have you ever dreamed up a new product? Perhaps you even developed a prototype. But what happens next? Consider the thought process you went through as you dreamed of a new product. Now, imagine if you wanted to sell that product to a global audience. What other issues would impact your product development?

This week you learn about designing new products and how new product development impacts the operations function. You also learn about some of the challenges a manager faces when working with cross-functional product development. Finally, once a new product has been developed, you as a manager must decide how to integrate the production of the product with customer ordering processes.

Learning Objectives

Students will:
  • Evaluate product development process options
  • Evaluate product-process strategies and product flow processes
  • Identify supply chain and operations management concepts, theories, and practices

Learning Resources

Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

Required Readings

Schroeder, R. G., Goldstein, S. M., & Rungusanatham, M. J. (2018). Operations management in the supply chain: Decisions and cases (7th ed.). New York, NY: McGraw-Hill/Irwin.

  • Chapter 3, “Product Design” (pp. 36-49)
  • Chapter 4, “Process Selection” (pp. 52-72)Chapters 3 and 4 cover what is involved in new product development. Chapter 3 examines each phase of the product development process, including strategies to ensure that the consumer is getting the product that best satisfies their needs and expectations for the lowest possible price. You also will learn the importance of selecting the best process for actually producing a product. Chapter 4 outlines five different product flow processes and demonstrates how the choice of the best process is tied to the characteristics of the product being manufactured. Focus on the cross-functional product design and the different combinations of product flow processes. Review and think about the examples and anecdotes provided in the chapters that illustrate the major ideas being conveyed. What is the difference between a sequential and a concurrent approach to product design? What factors need to be considered when selecting the best process for a particular product? Ask yourself how these issues change if your organization is multinational. Consider the additional challenges of developing new products in a global marketplace.

Optional Resources

Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2018). Operations management in the supply chain (7th ed.). Retrieved from http://highered.mheducation.com/sites/0077835433/student_view0/index.html


Discussion 1: Product Development Process

This week’s content has discussed cross-functional product development and process selection. You have read about how new product development is influenced by the design process and the design tools selected. Two processes for product development were presented: the sequential process and the concurrent process. Each method has advantages and disadvantages that managers need to consider when developing a new product. Recall that operations is responsible for supplying the product or service of the organization and, in order to most efficiently and effectively supply the product, operations managers need to understand the product development options.

By Day 3

Post a 250- to 300-word statement that addresses the following questions about the product development process options:

  • What steps in the sequential product development process are similar to the concurrent product development process? What steps are different?
  • Which product development process is more efficient and effective for developing products and services that are well aligned with market expectations and why?

Read a selection of your colleagues’ postings.

By Day 6

Respond to two or more of your colleagues’ postings in one or more of the following ways:

  • Ask a probing question.
  • Share an insight from having read your colleague’s posting.
  • Offer and support an opinion.
  • Make a suggestion.
  • Expand on your colleague’s posting.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and the insights you gained as a result of the comments your colleagues made.

Note: Be sure to support your work with specific reference citations from the Learning Resources and any additional sources you consulted. All references must be cited in APA format in an alphabetized list of references at the end of your summary post.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 2 Discussion 1 Rubric

Post by Day 3 and Respond by Day 6

To participate in this Discussion:Week 2 Discussion 1


Discussion 2: Group Case Study

Discussion 2: Group Case Study.You will have two Case Study assignments to complete for the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case (p. 410). One will involve a Group Discussion and the other will be an Individual Assignment. The information from both parts will be used for your individual Group Case Study Paper, due in Week 3.The Individual Assignment in each week will help you to focus your analysis of the case, apply course concepts, and accomplish the course Learning Objectives. You and your group members should discuss the best answers to the question or questions presented. Each member of the group is required to post a response to the assigned questions in the Group Discussion Board. Read the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case study in your course text (p. 410).

For your Group Discussion this week, do the following:

By Day 3

Post a 250- to 350-word response that addresses the following:

  • What are the internal strengths and weaknesses of BYD along with the external opportunities and threats (SWOT analysis)?
  • Given a business strategy of being the word leader in manufacturing electric cars with innovative technology, what operations and supply chain strategy do you think BYD should pursue? Identify what operations and supply chain should do to help BYD compete including a mission, objectives, distinctive competence and key decisions.

While you are not required to respond to your colleagues’ individual Discussion posts, you are encouraged to do so.

Note: Complete the Group Discussion each week in the corresponding Forum of the Group Discussion Board found in the Groups area.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 2 Discussion 2 Rubric

Post by Day 3

To participate in this Group Discussion:Groups


Project: Group Case Study

Read the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case study in your course text. After reviewing the information in this case study and the Learning Resources for this week, complete the following:

By Day 7

Submit and post to the Discussion Board a 250- to 350-word response to the following questions:

  • What is BYD’s current product flow process?
  • What are the strengths and limitations of this product flow process?

Note: In addition to submitting your paper to the submission link below, post it to the Discussion 3 thread in the corresponding Forum of the Group Discussion Board. The Group Discussion board can be found in the Groups area.

Post by Day 7

To participate in this Group Discussion:Groups

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

  • Please save your Assignment using the naming convention “WK2Proj+last name+first initial.(extension)” as the name.
  • Click the Week 2 Project Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 2 Project link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK2Proj+last name+first initial.(extension)” and click Open.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.
Grading Criteria

To access your rubric:Week 2 Project Rubric

Check Your Assignment Draft for Authenticity

To check your Assignment draft for authenticity:Submit your Week 2 Assignment draft and review the originality report.

Submit Your Assignment by Day 7

To submit your Project:Week 2 Project


Week 2 Quiz

Welcome to the Week 2 Quiz.

There is no time limit to complete the Quiz. It is made up of 15 multiple-choice questions, and is worth 30 points. It covers Chapters 3 and 4 of the course text.

By Day 7

Complete the quiz of this week.

Submission and Grading Information

Submit Your Quiz by Day 7

To submit your Quiz:Week 2 Quiz


Week in Review

This week you evaluated product-process strategies and product flow processes. You also identified supply chain and operations management concepts and practices.

Next week you will examine how service operations utilize operations management processes and ways that organizations implement cost-cutting strategies via steam-lining.

Next Week

Categories
BUSI 2003: Operations

Week 1: Operations

Week 1: Operations

The operations function is the foundation of every successful business today and an essential process in every organization, whether it is a for-profit, a non-profit, or a government organization. For example, consider the decisions made in a restaurant, including food preparation and serving processes, quality control, capacity in terms of facilities and equipment, and inventory. All of the functional areas of an organization, including management, finance, marketing, and operations, must collaborate in making decisions about how the organization operates.

This week, you learn how critically important it is for the organization’s operations function to contribute to the achievement of the organization’s overall business strategy. You discover how each functional area of the organization makes operational decisions that must, when combined with decisions from other functional areas of the organization, achieve the firm’s mission, vision, and distinctive competence and policies. In some interesting cases, the supply chain strategy often is the firm’s distinctive competence.

Learning Objectives

Students will:
  • Analyze the role of supply chain operations within an operations strategy
  • Analyze cross-functional decision-making processes within an operations strategy
  • Evaluate collaboration in managing operations
  • Identify supply chain and operations management concepts, theories, and practices

Learning Resources

Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus.

Required Readings

Schroeder, R. G., Goldstein, S. M., & Rungusanatham, M. J. (2018). Operations management in the supply chain: Decisions and cases (7th ed.). New York, NY: McGraw-Hill/Irwin.

  • Chapter 1, “The Operations Function” (pp. 2–17)In this chapter, you will be introduced to the importance of operations management within a business. You will learn about the types of decisions that must be made in operations, how these decisions affect other key decision areas, and the processes involved in converting inputs into outputs. Review and think about the examples and anecdotes provided in the chapter that illustrate the major ideas being conveyed. Consider the contemporary themes that recur in the field of operations. Ask yourself what additional operations management skills managers need to be successful in today’s global economy.
  • Chapter 2, “Operations and Supply Chain Strategy” (pp. 18-35)Chapter 2 introduces the operations strategy model, the importance of operations objectives and policies, and the supply chain strategy. The role of operations in expanding a business, including global expansion, is also discussed. Review and think about the examples and anecdotes provided in the chapter that illustrate the major ideas being conveyed. Consider the different components of the operations strategy model and the role of each. Ask yourself, what is the importance of developing a distinctive business competence, and how does expanding internationally impact the decisions that must be made?

Optional Resources

Schroeder, R. G., Goldstein, S. M., & Rungtusanatham, M. J. (2018). Operations management in the supply chain (7th ed.). Retrieved from http://highered.mheducation.com/sites/0077835433/student_view0/index.html


Discussion 1: Operations Strategies

The focus of this week has been on operations management and operations as a process. Operations is a major function in every organization and, as the course text states, is responsible for supplying the products or services of the organization. Because operations are a function of the organization, every decision is actually a cross-functional decision involving marketing and finance.

To prepare for this Discussion, consider the following:

Review Table 1.1 in the course text. Based on your reading for this week and using newspapers, magazines, and the Internet, find examples of operations strategies used by an organization. Identify evidence regarding the organization’s:

  • Operations strategy model
  • Supply chain
  • Cross-functional decision-making process

With these thoughts in mind:

By Day 3

Post a 250- to 300-word statement that includes a description of the organization you chose, where you found the information, and the evidence you found regarding the organization’s strategy model, supply chain, and cross-functional decision-making processes.

Read a selection of your colleagues’ postings.

By Day 6

Respond to two or more of your colleagues’ postings in one or more of the following ways:

  • Ask a probing question.
  • Share an insight from having read your colleague’s posting.
  • Offer and support an opinion.
  • Make a suggestion.
  • Expand on your colleague’s posting.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you learned and the insights you gained as a result of the comments your colleagues made.

Note: Be sure to support your work with specific reference citations from the Learning Resources and any additional sources you consulted. All references must be cited in APA format in an alphabetized list of references at the end of your summary post.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 1 Discussion 1 Rubric

Post by Day 3 and Respond by Day 6

To participate in this Discussion:Week 1 Discussion 1


Discussion 2: Group Case Study

Study ProjectYou will have two Case Study assignments to complete for the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case (p. 410). One will involve a Group Discussion and the other will be an Individual Assignment. The information from both parts will be used for your individual Group Case Study Paper, due in Week 3.

The Individual Assignment in each week will help you to focus your analysis of the case, apply course concepts, and accomplish the course Learning Objectives. You and your group members should discuss the best answers to the question or questions presented. Each member of the group is required to post a response to the assigned questions in the Group Discussion Board.

Read the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case study in your course text (p. 410).

For your Group Discussion this week, do the following:

By Day 3

Post a 250- to 350-word response that addresses the following:

  • Do you think electric cars may become a viable alternative to gasoline-powered vehicles? Why?
  • What is the future of the electric car? Explain your answers.

While you are not required to respond to your colleagues’ individual Discussion posts, you are encouraged to do so.

Note: Complete the Group Discussion each week in the corresponding Forum of the Group Discussion Board found in the Groups area.

Submission and Grading Information

Grading Criteria

To access your rubric:Week 1 Discussion 2 Rubric

Post by Day 3

To participate in this Group Discussion:Groups


Project: Group Case Study

Project: Group Case Study

Read the Operations Strategy at BYD of China, Electrifying the World’s Automotive Market case study in your course text (p. 410). After reviewing the information in this case study and the Learning Resources for this week, complete the following:

By Day 7

Submit and post to the Discussion Board a 250- to 350-word response to the following questions:

  • What were BYD’s operations objectives and how did these change?
  • What key operations decisions helped BYD develop a competitive advantage over other manufacturers?
  • Briefly describe BYD supply chain. What innovative ideas did BYD integrate into its supply chain model to reduce costs and improve efficiency?
Post by Day 7

To participate in this Group Discussion:Groups

Submission and Grading Information

To submit your completed Assignment for review and grading, do the following:

  • Please save your Assignment using the naming convention “WK1Proj+last name+first initial.(extension)” as the name.
  • Click the Week 1 Project Rubric to review the Grading Criteria for the Assignment.
  • Click the Week 1 Project link. You will also be able to “View Rubric” for grading criteria from this area.
  • Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “WK1Proj+last name+first initial.(extension)” and click Open.
  • If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
  • Click on the Submit button to complete your submission.
Grading Criteria

To access your rubric:Week 1 Project Rubric

Check Your Assignment Draft for Authenticity

To check your Assignment draft for authenticity:Submit your Week 1 Assignment draft and review the originality report.

Submit Your Assignment by Day 7

To submit your Project:Week 1 Project


Week 1 Quiz

Welcome to the Week 1 Quiz.

There is no time limit to complete the Quiz. It is made up of 15 multiple-choice questions, and is worth 30 points. It covers Chapters 1 and 2 of the course text.

By Day 7

Complete the quiz of this week.

Submission and Grading Information

Submit Your Quiz by Day 7

To submit your Quiz:Week 1 Quiz


Week in Review

This week you analyzed the role of supply chain operations and cross-functional decision-making processes within an operations strategy. You also evaluated collaboration in managing operations and identified supply chain and operations management concepts and practices.

Next week you will learn about designing new products and how new product development impacts the operations function. You will also learn about some of the challenges a manager faces when working with cross-functional product development.

Next Week